CUSTOMERS STORIES

Consolidated Communications Holdings, Inc
Consolidated Communications Holdings, Inc
United States
Digital Workplace

Leidos Innovations Corp
Leidos Innovations Corp
United States
Digital Workplace

Air France
Air France
France
Archiving Management System
BNP Paribas Leasing Solutions
BNP Paribas Leasing Solutions
France
Digital Transformation Solutions

To maintain its high level of services, BNP Paribas Leasing Solutions chose Intalio for the products they offer which respond as standard to their functional needs for a paperless environment at an international level.

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BNPP Cardif
BNPP Cardif
France
Document Management System, Archiving & Analytics

Bouygues Construction
Bouygues Construction
France
Archiving Management System & Analytics

Carrefour Property
Carrefour Property
France
Document Management System, Case Management & Dataroom

CGI IT UK Limited - British Telecom
CGI IT UK Limited – British Telecom
United Kingdom
Digital Workplace

Insiel SpA Manager
Insiel SpA Manager
Italy
Digital Workplace

Insiel SpA Process
Insiel SpA Process
Italy
Digital Workplace

MAIF
MAIF
France
Document Management System, Archiving & Analytics

NHS Shared Business Services Limited
NHS Shared Business Services Limited
United Kingdom
Digital Workplace

Regione Sardegna
Regione Sardegna
Italy
Digital Workplace

Safran
Safran
France
Digital Transformation Solutions

Safran chose Intalio to implement a simple and seamless digital transformation solution supporting the companies and the group level rules.

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Servier
Servier
France
Archiving Management System & Analytics

Tyre Dating
Tyre Dating
France
Digital Workplace

France

Digital Workplace

Unibail
Unibail
France
Document Management System, Records Management & Archiving

Universidad de Murcia
Universidad de Murcia
Spain
Digital Workplace

Valamis Oy - North Karelia
Valamis Oy – North Karelia
Finland
Digital Workplace

Valamis Oy - Lapeeranta
Valamis Oy – Lapeeranta
Finland
Digital Workplace

Abu Dhabi Housing Authority
Abu Dhabi Housing Authority
United Arab Emirates
Correspondence Management System
Abu Dhabi National Oil Company (ADNOC)
Abu Dhabi National Oil Company (ADNOC)
United Arab Emirates
Correspondence Tracking System – Master Program

Agence Nationale des Grands Projects Culturels
Agence Nationale des Grands Projects Culturels
Algeria
Enterprise Content Management Solution
Agence Nationale des Grands Projets Culturels (ARPC)
Agence Nationale des Grands Projets Culturels (ARPC)
Algeria
Enterprise Content Management Solutions

Agriculture Development Fund
Agriculture Development Fund
Kingdom of Saudi Arabia
Correspondence Management System, ,
Ajman e-Government
Ajman e-Government
United Arab Emirates
Enterprise Document Solution & Correspondence Management Solution

al-baraka
AL BARAKA BANK ALGERIE
Algeria
Enterprise Content Management Solution, Document Management System, Business process Management
Al Rajhi Investments
Al Rajhi Investments
Kingdom of Saudi Arabia
Enterprise Content Management

Ali Bin Ali hospitality
Ali Bin Ali hospitality
Qatar
Integrated Electronic Management- Ever Suite Inspection for Food Safety

Anbar e-Government
Anbar e-Government
Iraq
Enterprise Content Management Solutions

Arriyadh Development Company
Arriyadh Development Company
Kingdom of Saudi Arabia
Correspondence Management System,
missions-et-prerogatives
Assemblée Populaire Nationale
Algeria
Archiving Management System
Assemblée Populaire Nationale (APN)
Assemblée Populaire Nationale (APN)
Algeria
Archive Solution

sonatrach
AVAL Sonatrach
Algeria
Business Process Management
Banque Nationale de Développement Agricole
Banque Nationale de Développement Agricole
Mali
Enterprise Content Management Solutions

Bisha University
Bisha University
Kingdom Of Saudi Arabia
Correspondence Management System
Camel Club
Camel Club
Kingdom of Saudi Arabia
Correspondence Management System, Correspondence Tracking System Mobility
Central Bank of the UAE (CBUAE)
Central Bank of the UAE (CBUAE)
United Arab Emirates
Entreprise Content Management

Civil Aviation Authority (CVA)
Civil Aviation Authority (CVA)
Qatar
Enterprise Content Management Solution

Decision Support Center
Decision Support Center
Kingdom of Saudi Arabia
Correspondence Management System, Insight, Cognitive AI
Directorate General of Antiquities (DGA)
Directorate General of Antiquities (DGA)
Lebanon
Enterprise Content Management Solution
Doyof Al Rahman Program DARP
Doyof Al Rahman Program DARP
Kingdom of Saudi Arabia
Correspondence Management System, Correspondence Tracking Solution
Dubai Healthcare City (DHCC)
Dubai Healthcare City (DHCC)
United Arab Emirates
Correspondence Tracking Solution

Dubai Smart Government
Dubai Smart Government
United Arab Emirates
Enterprise Content Management Solution

Dubai Taxi Corporation
Dubai Taxi Corporation
United Arab Emirates
Correspondence Solution

EcoBank
EcoBank
Africa
Integrated Document Management System
ECRA, Now Live with a Set of Content Services from Intalio
ECRA – Electricity & Cogeneration Regulatory Authority (ECRA)
Kingdom Of Saudi Arabia
Enterprise Content Management Solution
Electricity Distribution Company (EDCO)
Electricity Distribution Company (EDCO)
Jordan
Correspondence Management System, Identity and Access Management IAM, Intalio Sign
Intalio Partners with the Electricity Distribution Company (EDCO) in Jordan to Drive Digital Transformation and Automate Correspondence Processes Amman, Jordan – November 2024 – Intalio, a global leader in Intelligent Information Management, reflects on the successful implementation of its cutting-edge Correspondence Tracking System with the Electricity Distribution Company (EDCO) in Jordan, a few months after its launch. Intalio had collaborated with General Computers & Electronics (GCE), a leader in providing IT services in Jordan, to provide a top-notch correspondence tracking solution to help EDCO manage its correspondences. This project marked a pivotal moment in EDCO’s digital transformation journey, transitioning to a paperless environment and laying the groundwork for full automation. Over the past year, the collaboration has delivered measurable benefits, streamlining operations, enhancing efficiency, and supporting EDCO’s vision of sustainable, technology-driven growth. Background and Objectives: Faced with the daily generation of countless correspondences, EDCO aimed to transition to a paperless work environment to lower operational costs and promote long-term sustainability. It needed to strengthen its digital infrastructure and boost institutional efficiency by embracing cutting-edge solutions for correspondence management. Ensuring seamless communication, collaboration, and adherence to international standards while maintaining cost efficiency and sustainability further emphasized the challenges associated with achieving
Emirate Of Eastern Province - SHARGIAH
Emirate Of Eastern Province – SHARGIAH
Kingdom of Saudi Arabia
Correspondence Management System
Environment Fund
Environment Fund
Kingdom of Saudi Arabia
Correspondence Management System
General Auditing Bureau - SHAMEL
General Auditing Bureau – SHAMEL
Kingdom Of Saudi Arabia
The Leading Program Towards e-Governance

After the successful implementation of SHAMEL, GAB was able to achieve its objectives in improving and automating the services and

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General Authority of Media Regulation
General Authority of Media Regulation
Kingdom of Saudi Arabia
Correspondence Management System, Document Management System, Case Management, CTS Mobility; Strategy Management System, Identity and Access Management IAM
General Retirement & Social Insurance Authority
General Retirement & Social Insurance Authority
Qatar
Content Management Solution

Group 42 (G42)
Group 42 (G42)
United Arab Emirates
Intranet Solution

Holy Makkah Municipality
Holy Makkah Municipality
Kingdom of Saudi Arabia
Correspondence Management System
Institue of Finance (IOF)
Institue of Finance (IOF)
Lebanon
Enterprise Content Management Solution
Internal Security forces
Internal Security forces
Lebanon
Correspondence Management and Tracking Solution, Asset and Learning Management System

Jazan University
Jazan University
Kingdom Of Saudi Arabia
Document Management System
King Fahad Armed Force Hospital
King Fahad Armed Force Hospital
Kingdom of Saudi Arabia
Correspondence Management System, Document Management
King Fahd Medical City
King Fahd Medical City
Kingdom Of Saudi Arabia
MS Services
King Fahd University of Petroleum and Minerals
King Fahd University of Petroleum and Minerals
Kingdom of Saudi Arabia
Correspondence Management System,
King Faisal Specialist Hospital and Research Center
King Faisal Specialist Hospital and Research Center
Kingdom of Saudi Arabia
Shamel Connector 2017

King Khaled Eye Specialist Hospital
King Khaled Eye Specialist Hospital
Kingdom of Saudi Arabia
Document Management, Records Management
King Khalid University
King Khalid University
Kingdom of Saudi Arabia
Enterprise Content Management Solution

Kuwait Environment Public Authority (EPA)
Kuwait Environment Public Authority (EPA)
Kuwait
Correspondence Management System, Case Management, Intalio Sign

Kuwait Environment Public Authority Transforms Violation Management with Intalio’s Advanced Inspection System 

Kuwait City, Kuwait, December 12, 2024 — Intalio, a global leader in Intelligent Information Management, has partnered with the Kuwait Environment Public Authority (EPA) to transform how the EPA manages environmental violations. With a custom-built electronic violations system, the EPA now automates the recording, processing, and reconciliation of violation data, significantly improving compliance efforts. The project started on June 30, 2022, and was successfully completed on March 31, 2024. 

Addressing Key Challenges in Environmental Violation Management 

Earlier, the EPA faced challenges in improving how it managed environmental violations. Inspectors and officers worked with systems that were not fully connected, making it hard to share information quickly and accurately between departments. This sometimes caused delays and made it difficult to keep track of cases and reports.  Another challenge was presented by the lack of tools available for inspectors to access or update important data. This limited their ability to document violations and gather evidence effectively, leading to slower enforcement of environmental laws. This lack of tools and automation also made it difficult to communicate with external agencies, such as the Ministry of the Interior and the Environmental Police, which
Kuwait Ministry of Foreign Affairs
Kuwait Ministry of Foreign Affairs
Kuwait
Correspondence Management System, Case Management, Intalio Sign

Ministry of Foreign Affairs in Kuwait Overhauls Diplomatic Communication with Intalio's Innovative Solution 

Kuwait City, Kuwait - [Date] - Intalio, the world leader in Intelligent Information Management, has successfully delivered a full-scale correspondence management solution for the Ministry of Foreign Affairs of Kuwait. Initiated on January 1, 2022, and completed on March 31, 2024, this project has enhanced the speed and security of diplomatic communication of the ministry considerably. 

Overcoming Challenges  

Intalio's Ministry of Foreign Affairs for the State of Kuwait manages its international relations and suffers from an old paper-based communication system. Manual procedures, a lack of adequate communication among departments and embassies, and worries about document security obstruct efficient diplomatic performance. The ministry required a solution that would support mobility and allow better tracking and management of correspondence. 

Solution Overview of Intalio 

The challenges mentioned above were head-on addressed by Intalio's solution, which includes Intalio CTS, Intalio Viewer, Intalio Digital Signature, Intalio CTS Mobile, and Intalio Watermark. The system is currently used by all internal departments and connected with Kuwaiti embassies abroad to facilitate effective communication and document management.  

Key Highlights of the Solution 

Streamlined Correspondence: Intalio CTS automates correspondence management, streamlining communication between internal departments, Kuwaiti embassies
Kuwait Ministry of Health
Kuwait Ministry of Health
Kuwait
Correspondence Management System, Case Management, Intalio Sign

Ministry of Health Kuwait Enhances Collaboration with Intalio’s Correspondence Management System  

Kuwait City, Kuwait, December 2, 2024 — In a significant step toward enhancing operational efficiency and ensuring document security, the Ministry of Health (MOH) in Kuwait has partnered with Intalio  to implement a transformative digital solution addressing challenges such as limited accessibility, security risks during collaboration, disorganized workflows, and scalability issues arising from a high volume of users.  Intalio’s robust centralized solution resolved these concerns, enabling MOH to securely share, visualize, and process documents while streamlining correspondence and collaboration across departments and with other hospitals and medical entities. 

Addressing Key Challenges in Healthcare Administration 

The Ministry of Health in Kuwait’s reliance on paper-based correspondence led to inefficiencies, delays, and communication gaps across its extensive network of hospitals, medical entities, and departments.  With approximately 70,000 users, document security posed significant risks, including unauthorized access, tampering, and leaks. The absence of digital tools further limited workflow efficiency, tracking, and remote accessibility.  To address these issues, Intalio delivered a unified Correspondence System customized according to the needs of the Ministry of Health. By integrating advanced tools, including Intalio Correspondence Tracking System (CTS), Intalio Viewer, Intalio Digital Signature, Intalio CTS Mobile, and Intalio
Kuwait Ministry of High Education
Kuwait Ministry of High Education
Kuwait
Correspondence Management System, Case Management, Intalio Sign

Intalio Helps the Ministry of Higher Education in Kuwait Enhance Government Efficiency with its Comprehensive Solution 

Kuwait City, Kuwait, October 8, 2024, Intalio, the global leader in Intelligent Information Management, has successfully collaborated with Kuwait's Ministry of Higher Education (MOHE) to transform its entire correspondence management and document handling system. This shows how Intalio can support the Kuwait government in ensuring that the processes adopted are more efficient, smooth, and secure among the departments. 

A Requirement for Efficient Operations 

The Ministry of Higher Education faced a significant challenge managing correspondence among internal departments and Kuwaiti Cultural Offices abroad. Manual work resulted in delays, errors, and inefficiency, hindering effective communication and compliance with government standards. To meet the requirement for a standardized and automated process, MOHE sought a partner that would expand its operational reach. 

A Solution Customized for Success 

The challenges have been addressed by Intalio's comprehensive solution, including the Intalio Correspondence Tracking System (CTS), Intalio Document Management System (DMS), Intalio Task Management System, and Intalio Committee Management System. The collaboration was on the following areas:  Automating Correspondence Management: Streamlining and automating correspondence management in all units and Kuwaiti Cultural Facilities, providing effective and secure communication.  Enhancing Document Security:
Kuwait Ministry of Social Affairs
Kuwait Ministry of Social Affairs
Kuwait
Correspondence Management System, Case Management, Intalio Sign

Intalio Partners with the Ministry of Social Affairs to Revolutionize Procurement and Contract Management  

October 22, 2024—Kuwait City, Kuwait. The Ministry of Social Affairs in Kuwait has selected Intalio, the global leader in Intelligent Information Management, for an e-Tender Management System, Contract Management System, and Committee Management System. Under this agreement, the procurement and contract management process for the ministry will be improved in terms of efficiency, transparency, and compliance.  

A New Era in Procurement and Contract Management 

The Ministry of Social Affairs supports Kuwaiti citizens, especially its children and youth, women, and families. However, it presented a huge challenge to the ministry when it featured its tendering and bid submissions and contract management through manual and paper-based processes. Therefore, seeing the need for a more efficient and transparent system, the Ministry sought out Intalio. 

Streamlining Procurement and Contract Management 

Intalio Tender, Contract Management System, and Committee Management System will provide the ministry with a bilingual platform for the digitization and automation of the entire procurement and contract management process. The system features a Supplier Zone for bid preparation, submission, and document purchases, alongside tools for tender release, bid evaluation, and contract awarding. 

Key Benefits of the Solution  

The solution
Lebanese General Security
Lebanese General Security
Lebanon
Interactive Touch Screen Solution

Lebanese Ministry of Justice
Lebanese Ministry of Justice
Lebanon
Correspondence & document management System

Lebanese Presidential Palace
Lebanese Presidential Palace
Lebanon
Enrollment Application

Louvre Abu Dhabi
Louvre Abu Dhabi
United Arab Emirates
Case Management
Abu Dhabi, UAE, November 25, 2024 — As part of its ongoing digital transformation, Louvre Abu Dhabi sought to modernize and streamline its artwork acquisition process. Renowned for its rich and diverse collection of art and cultural artifacts, the museum required a solution to manage the intricate workflows involved in acquiring artworks from external sources, including galleries, art collectors, and auction houses. Intalio was proud to partner with Louvre Abu Dhabi in this transformative journey, delivering a customized Acquisition Management System (AMS) built on top of Intalio Case. The project started in September 2023 and was completed in July 2024  

Why Louvre Abu Dhabi Needed a Digital Solution for Artwork Acquisition

Prior to the implementation of AMS, Louvre Abu Dhabi relied on manual processes, including emails and paper forms, to manage artwork proposals. These methods were not only time-consuming but also prone to inefficiencies, delays, and information loss, making it challenging to manage the influx of proposals. With the introduction of the new digital platform, Louvre Abu Dhabi can now manage artwork proposals from submission to final approval with unprecedented accuracy and speed.   The Acquisition Management System automates the entire workflow, from the moment an external user
Matarat Holding
Matarat Holding
Kingdom of Saudi Arabia
Correspondence Management System
Mecca Province Development Authority
Mecca Province Development Authority
Kingdom of Saudi Arabia
Correspondence Management System, Document Management System
ministere-el-moudjahidine
Ministère Al Moudjahidine
Algeria
Document Management System, Archiving Management System, Entreprise Content Management, Correspondence Tracking Solution
ministere-de-la-culture
Ministère de la culture
Algeria
Archiving Management System
Ministry of Agriculture
Ministry of Agriculture
Lebanon
Enterprise Content Management Solution
Ministry of Defense – Medical Service Department
Ministry of Defense – Medical Service Department
Kingdom of Saudi Arabia
Entreprise Content Solution

Ministry of Foreign Affairs (MOFA)
Ministry of Foreign Affairs (MOFA)
Kingdom of Saudi Arabia
Knowledge Management Platform

Ministry of Industry and Advanced Technology (MoIAT)
Ministry of Industry and Advanced Technology (MoIAT)
United Arab Emirates
Electronic Correspondence Document Archiving Management System

Ministry of Infrastructure & Development
Ministry of Infrastructure & Development
United Arab Emirates
Document Management Services

Ministry Of Municipal And Rural Affairs
Ministry Of Municipal And Rural Affairs
Kingdom Of Saudi Arabia
Digital Transformation Solutions
Ministry of Municipality & Environment
Ministry of Municipality & Environment
Qatar
Building Permit Automation

Intalio provided MME with a fully automated system that streamlines the building permit and inspection process and completely answers all the MME business and technical requirements. Intalio unified platform helped MME managers, with the adequate tools, to enhance their decision making, using more accurate and up-to-date data.

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Ministry of National Guard
Ministry of National Guard
Kingdom of Saudi Arabia
Correspondence Management System
Ministry of Transportation
Ministry of Transportation
Kingdom of Saudi Arabia
Document Management System
Muntajat
Muntajat
Qatar
Backlog Scanning

MUTUELLE DE L’INDUSTRIE DU PETROLE
MUTUELLE DE L’INDUSTRIE DU PETROLE
Algeria
Document Management System, Enterprise Content Management Solutions, Correspondence Tracking Solution, Business process Management
Najm for Insurance Services Co.
Najm for Insurance Services Co.
Kingdom of Saudi Arabia
Correspondence Management System, Document Management System
National Projects Office
National Projects Office
United Arab Emirates
Correspondence Management System, Document Management System,
National Projects Office Empowers UAE’s Document and Correspondence Management with Intalio’s Advanced Solutions Dubai, UAE, October 8, 2024 – Intalio, a global leader in Intelligent Information Management, has partnered with the National Projects Office (NPO) to transform the UAE’s document and correspondence management systems. This collaboration marks a significant milestone in the UAE’s ongoing digital transformation efforts, aimed at driving operational efficiency and enhancing communication processes for governmental and national projects. This project will ensure regulatory compliance, and support seamless interactions with both internal and external entities. Background and Objectives: As the UAE government continues to prioritize digital transformation, the National Projects Office sought a cutting-edge solution to address the growing complexities of managing vast documentation and ensuring seamless correspondence. The partnership with Intalio aims to automate workflows, enhance information management, and improve compliance, all while reducing manual inefficiencies and improving operational outcomes. Solution Overview: Intalio’s Document and Correspondence Management solution offers a comprehensive approach to managing critical communications and records with enhanced automation and security features. The solution integrates AI-powered correspondence tracking, ensuring timely handling and response to official communications. It streamlines document indexing and retrieval, reducing processing times and improving organizational efficiency. The solution also incorporates advanced data
National Unified Procurement Company NUPCO
National Unified Procurement Company NUPCO
Kingdom of Saudi Arabia
Correspondence Management System, Document Management System
National Water Company (NWC)
National Water Company (NWC)
Kingdom of Saudi Arabia
Correspondence Management

Nicolas Audi Catering
Nicolas Audi Catering
Lebanon
ERP System

NSIA Technologies
NSIA Technologies
Ivory Coast
Enterprise Content Management Solutions

National Telecom Regulatory Authority of Egypt (NTRA) | Signs for Correspondence Management System
NTRA – National Telecom Regulatory Authority
Egypt
Enterprise Content Management Solution, Correspondence Management System
Orange
Orange
Mali
Enterprise Content Management Solutions

Qatar Development Bank
Qatar Development Bank
Qatar
Correspondence Task and Meeting Management Solution

Qatar Fund for Development (QFD)
Qatar Fund for Development (QFD)
Qatar
Enterprise Content Management

Real Estate Development Fund
Real Estate Development Fund
Kingdom of Saudi Arabia
Correspondence Management System, Document Management System
Royal Commision of Jubail & Yanbu (RCJY)
Royal Commision of Jubail & Yanbu (RCJY)
Kingdom Of Saudi Arabia
Document Management System
SAN Misr, signs for Correspondence and Workflow Automationv
SAN Misr – The Egyptian Maintenance Company
Egypt
Enterprise Content Management Solution
Saudi Awwal Bank
Saudi Awwal Bank
Kingdom of Saudi Arabia
Document Management
Saudi Standards Metrology & Quality Organization
Saudi Standards Metrology & Quality Organization
Kingdom of Saudi Arabia
Correspondence Management System
Saudi Stock Exchange (Tadawul)
Saudi Stock Exchange (Tadawul)
Kingdom of Saudi Arabia
Correspondence Tracking Solution

sgsia-airport
SGSIA
Algeria
Document Management System, Archiving Management System, Entreprise Content Management, Correspondence Tracking Solution
Sharjah Directorate of Public Works
Sharjah Directorate of Public Works
United Arab Emirates
Contract Management System

Sonatrach
Sonatrach
Algeria
Enterprise Content Management Solutions

Special Forces For Environmental Security
Special Forces For Environmental Security
Kingdom of Saudi Arabia
Correspondence Management System, Correspondence Tracking System Mobility
State of Audit Bureau (SAB)
State of Audit Bureau (SAB)
Qatar
Entreprise Content Management

TAIF University
TAIF University
Kingdom Of Saudi Arabia
Document Management System & Archiving
Tatweer Buildings Company
Tatweer Buildings Company
Kingdom of Saudi Arabia
Correspondence Management System
UNICEF
UNICEF
Lebanon
Consolidated Contact Center, Customer Registration Portal & Mobile Application.

Université Saint Joseph (USJ)
Université Saint Joseph (USJ)
Lebanon
Document Management Solution and Portal

University of Hafr Al Batin
University of Hafr Al Batin
Kingdom of Saudi Arabia
Correspondence Management System
Singapore Airlines Limited
Singapore Airlines Limited
Singapore
Digital Workplace