Abu Dhabi, UAE, November 25, 2024 — As part of its ongoing digital transformation, Louvre Abu Dhabi sought to modernize and streamline its artwork acquisition process. Renowned for its rich and diverse collection of art and cultural artifacts, the museum required a solution to manage the intricate workflows involved in acquiring artworks from external sources, including galleries, art collectors, and auction houses. Intalio was proud to partner with Louvre Abu Dhabi in this transformative journey, delivering a customized Acquisition Management System (AMS) built on top of Intalio Case. The project started in September 2023 and was completed in July 2024
Why Louvre Abu Dhabi Needed a Digital Solution for Artwork Acquisition
Prior to the implementation of AMS, Louvre Abu Dhabi relied on manual processes, including emails and paper forms, to manage artwork proposals. These methods were not only time-consuming but also prone to inefficiencies, delays, and information loss, making it challenging to manage the influx of proposals. With the introduction of the new digital platform, Louvre Abu Dhabi can now manage artwork proposals from submission to final approval with unprecedented accuracy and speed.
The Acquisition Management System automates the entire workflow, from the moment an external user submits a proposal to its review by Louvre’s internal teams, including Acquisition Officers, Curatorial Team (CT) Assistants, CT Managers, and the Supreme Council for Cultural Management (SCCM) Leadership. This digitization ensures transparency, minimizes errors, and expedites decision-making, allowing stakeholders to focus on high-priority tasks.
Key Features of the AMS Solution
The proposed solution offered a range of features tailored to the needs of the Louvre Abu Dhabi:
- End-to-End Workflow Automation: External users, such as galleries or authorized agents, can submit artwork proposals through an external portal. Internally, Acquisition Officers and the Curatorial Team assess, validate, and approve proposals using predefined workflows, streamlining the entire process.
- Document Management & Dossier Archiving: All documents related to an artwork proposal, including artwork descriptions, ownership certificates, and condition reports, are securely stored and archived. The system automatically organizes these documents into a comprehensive dossier for easy retrieval.
- Role-Based Access & Notifications: Each user, whether an Acquisition Officer or part of SCCM Leadership, has role-specific access to tasks and data. Automated notifications keep all stakeholders informed at every stage, ensuring seamless communication.
- Dashboards & Reporting: The system’s dashboards provide real-time insights into the status of proposals, key performance indicators (KPIs), and financial summaries. Customizable reports help museum leadership make informed decisions quickly and effectively.
- Bilingual Interface & Security Compliance: The system supports both English and Arabic interfaces, ensuring accessibility for all Louvre stakeholders. Additionally, AMS adheres to the highest security standards, including ISO 27001 compliance, to ensure that data is protected at every level.
Transforming the Future of Cultural Acquisition
With the successful implementation of the Acquisition Management System, Louvre Abu Dhabi has digitized its acquisition workflows, enabling faster decision-making, reducing operational overhead, and improving collaboration across departments. The platform’s user-friendly design, robust features, and seamless integration with existing systems have empowered the museum to focus on its mission of acquiring and preserving cultural heritage.
Intalio’s expertise in building scalable, secure, and flexible solutions on top of Intalio Case was a key factor in the project’s success. This collaboration not only addressed the museum’s immediate needs but also provided a future-ready system capable of adapting to evolving requirements.
About Intalio
Intalio is a global leader in Intelligent Information Management, recognized in the Gartner Magic Quadrant as a visionary for its innovation and industry leadership. We deliver cutting-edge solutions in Enterprise Content Management, Workflow Automation, Data governance, and Artificial Intelligence, empowering organizations to optimize operations, enhance collaboration, and make data-driven decisions. Our technology ensures success in a constantly evolving digital world, enabling our clients to stay ahead of the curve and meet the challenges of tomorrow with confidence.
About Louvre Abu Dhabi
Louvre Abu Dhabi is a renowned art museum in Abu Dhabi, UAE, operating on global standards to celebrate art and history. As a pioneer in showcasing cross-cultural artistic expressions, the museum continues to evolve by embracing innovative technologies to enhance its operations. By adopting advanced document processing and acquisition management systems, the museum enhances efficiency, accuracy, and collaboration in managing artwork acquisitions, ensuring its commitment to preserving and promoting art for future generations.
